General
What is HOST.NC?
HOST.NC is a web hosting, domain and professional email service.
What makes HOST.NC different?
HOST.NC brings domain search, .NC requests, web hosting, professional email, SSL and online ordering into one clear flow adapted to companies, associations, independent professionals and individuals, while integrating the specific requirements of .NC domains.
Which currency is used?
HOST.NC public prices are presented in F CFP / XPF.
.NC domains
Are .NC domains activated automatically?
No. .NC domains are manually checked according to the applicable registry rules. HOST.NC collects the required information, reviews the request and supports the next steps.
Which documents may be required for a .NC domain?
For a company, association or professional, a recent RIDET certificate may be required. For an individual, a valid ID card or passport and accepted proof of address may be requested.
Are domains refundable?
Domain names are generally non-refundable once the request has been processed, submitted or validated by the competent registry, except in case of provider error or mandatory legal provision.
Hosting
Where can I order HOST.NC hosting?
Web hosting and professional email services can be ordered from the secure client area.
Is SSL included?
Depending on the plan and service configuration, HOST.NC can enable an SSL certificate to secure the website in HTTPS.
Is HOST.NC compatible with WordPress?
Yes. HOST.NC web hosting plans are compatible with WordPress. A more comfortable plan is recommended for a complete professional website.
Can I use an existing domain?
Yes. A customer can order HOST.NC hosting with an existing domain, then configure DNS or nameservers.
Payments and cancellation
Can I cancel a monthly plan?
Yes. A monthly plan can be cancelled at any time from the client area or through support. The service remains active until the end of the monthly period already paid, then future renewal is stopped.
Can I stop an annual plan before the end of the year?
Yes. You can request non-renewal at any time. The service remains active until the end of the annual period already paid. No prorated refund is provided for the current period, unless required by law, due to a provider error or subject to a specific agreement.
Does the 30-day money-back guarantee apply to all services?
No. It applies to eligible web hosting plans, excluding domain names, administrative fees, specific services, consumed options and services already activated on request.
Professional email
Can I create email addresses with my domain?
Yes. Depending on the selected plan, you can create professional email addresses linked to your domain, for example [email protected].
How can I read my email?
Depending on the configuration, email can be accessed through Webmail or configured on a computer or phone with IMAP / SMTP.
Support
How can I contact HOST.NC?
Customers can use the client area or open a support ticket. For pre-order requests, the contact page is also available.